Police Bank

Police Bank Ltd
Mutual bank
Industry Financial services
Founded 1964
Headquarters Sydney
Australia
Key people
 Bruce Williams, Retiring Chief Executive Officer
Tony Taylor, Chief Executive Officer
D C Walton, Chairman
C J Dyson, Deputy Chairman
G R Green, Director
Tony Lauer, Director
L W Taylor, Director
G McKenna, Director
R Del Vecchio, Director
R Redfern, Director
Products Banking
Investment
Insurance
Financial Planning
Credit Cards
Mortgages
Total assets Increase A$1.3 billion (2013)[1]
Members 76,470
Number of employees
 168
Website policebank.com.au

Police Bank Ltd. is an Australian, member-owned mutual bank. Founded as NSW Police Credit Union (PCU) on October 24, 1964 by a group of officers from the Clarence Street Police Station in Sydney, its members passed a resolution to enable "Police Credit Union" to become "Police Bank Ltd." on 3 December, 2012.

Police Bank has won several awards for its low fees[2] and superior service.[3] Membership with Police Bank is open to employees and their relatives, as well as friends of the NSW Police Force, Australian Federal Police, Emergency Management Australia, Corrective Services NSW, Australian Courts, or any other area of law enforcement and associated services. Police Bank also offers membership to employees of the Australian Customs and Border Protection Service as well as Australian Quarantine and Inspection Service under their "Customs Bank" subsidiary.

Police Bank is a member of The Customer Owned Banking Association[4] (formerly known as ABACUS Australian Mutuals), the industry body representing the Australian mutual and cooperative banking sector. Police Bank is a member-owned institution and has no shareholders.

Police Bank is supervised by the Australian Prudential Regulation Authority (APRA) so they maintain operational standards which ensures security of their members' funds, and is among the 21 Australian-owned banks.[5]

Sponsorship

Police Bank runs a sponsorship program providing financial support to the police community and to charitable sporting organizations.

Police Bank is a major sponsor of the NSW Police Legacy[6] organization, which provides support to the families of deceased and terminally ill police officers. Police Bank also provides NSW Police Legacy financial and corporate support. They are a major sponsor of the NSW Police Games,[7] an annual competitive athletic event incorporating sports from a number of NSW Police Sporting Clubs. Police Bank has funded the events for 13 years.

Awards

Year Product/Service Award Presenter Reason
2010 Visa Credit Card Gold 5 Stars Canstar "Its outstanding value with a competitive interest rate and low fees.”[8]
2012 S1 Easy Access Account Best Non-Bank Everyday Savings Account Money magazine "Best account for its nil/low account fees, wide ATM access and the availability to attach other facilities such as a Visa Debit Card, checkbook, direct debits and phone/internet access."[2]
2013 First Home Saver Account Best First Home Saver Account Gold Award Money magazine "the best account for its nil/low account fees, and high interest paid on savings."[9]
Customer Satisfaction (Non-Major Banks) Blue Award Canstar "Police Bank customers most satisfied overall, but are also happier when asked specific questions about Branch Service, Call Centre Service, Internet Banking, Efficiency in Dealing with Enquiries and Friendliness."[3]
Online banking Best Online Banking – Mutual Bank Canstar "increased flexibility... ability for customers to apply for products online and... schedule automatic repayments for credit cards... excellent website resources via secure login.... website is easily navigable and provides calculators, online educational videos... ability to quickly access rates, fees and forms... good social media team.... smartphone-compatible website.”[10]
2014 First Home Saver Account Money magazine Best First Home Saver Account "the best account for its nil/low account fees, and high interest paid on savings."[11]

References

  1. ↑ Sluiter, A.(2013). Annual Report 2013 (Police Bank Ltd. Annual Reports. ). Sydney : Police Bank Ltd..
  2. 1 2 Walkley, P. (Ed.). (December & January 2011). "Best of The Best: Best Everyday Accounts." Money Magazine, (141), p.94
  3. 1 2 "Challenger Banks – 2013 Ratings." Canstar Blue. Canstar Blue Pty Ltd., 25 March 2013. Web. Retrieved 10 March 2014..
  4. ↑ "Police Bank Ltd." Customer Owned Banking Association. Customer Owned Banking Association Limited (COBA), 3 March 2013. Web. Retrieved 10 April 2014.
  5. ↑ "List of Authorized Deposit-taking Institutions." APRA. Australian Prudential Regulation Authority, 2 April 2014. Web. Retrieved 10 April 2014.
  6. ↑ NSW Police Legacy
  7. ↑ NSW Police Games Sponsors. March 2013
  8. ↑ "2011 Credit Card Star Ratings" Cannex Canstar. January 2011. Web. Retrieved 10 April 2014
  9. ↑ Walkley, P. (Ed.). (December 2012). Best of The Best: Best First Home Saver Accounts. Money Magazine, (152), p. 104
  10. ↑ "We’re all getting online." Weblog post. Canstar. Canstar Research, 17 June 2013. Web. Retrieved 10 April 2014.
  11. ↑ Walkley, P. (Ed.). (December 2013 ). "Best of The Best: Best First Home Saver Accounts". Money Magazine, (163), p. 102
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